FAQs

You might have some inquiries regarding our painting services. Here are some of the most frequently asked questions we get.

Have a query regarding our services? Check out our FAQs for answers!

If you have any other questions or concerns about our painting services, don't hesitate to reach out to our friendly team. We're always happy to chat and help you find the perfect solution for your painting needs. Thank you for considering us for your next project!

WHAT AREAS DO YOU SERVE?

We serve Pierce County, Thurston County, King County Washington.

Can You Bid On a Project Without Seeing It In Person?

Keep in mind that there are many factors that influence a quote beyond the overall surface area, including the condition of the surfaces, extent of preparation work needed, etc. This is especially true of exterior painting projects in Olympia, Tacoma, Seattle, where homes tend to be older, of varying condition, contain lead-based paint, etc.

How much will my house painting project cost?

There are many variables to go into estimating the costs of the project, including size of the job, type of paint used, accessibility on the property, and geographic area. A representative can assist you with determining the cost by preparing a free estimate.

What Forms Of Payment Do You Accept?

Cash, Check, major credit cards.

You may qualify for financing. Offers/terms received are personalized based on loan amount, credit profile, borrower income and lenders' criteria.

I Got Bids From Different Contractors. Why The Huge Range Of Prices?

Painting companies can range greatly in terms of the quality of work and level of service provided.

For example:
How much preparation will the contractor perform on the surfaces.
What kind of products will they use.
Approximately how long will it take the painting crew to complete your project.
What do past customers say about the company and their work.
Do they offer a warranty.
The company is Licensed bonded, insured, to perform the work.
Does the company utilize subcontractors, or their own employees.
Do they offer color consultation.

How Quickly Can You Get To My Project?

This depends on the size and type of your project, as well as the time of year. We recommend you plan as far in advance as possible in exterior painting.

We typically have a shorter wait when it comes to interior painting in the rainy months. We can squeeze in smaller projects on shorter notice.

We will always give you our lead time to ensure we are able to meet your needs before moving forward.

Can You Give Me An Exact Start/Finish Date For My Project?

For exterior painting, we can provide a target date range, but please keep in mind that we are at the constantly at the mercy of the weather, which is the most common reason that the start or finish date of your project may be delayed.

When it comes to interior painting the answer is generally yes.

All painters at our job sites are screened and trusted employees of South Star LLC. Our mission IS providing consistently high-quality work, we will not subcontract any outside painting company to complete your painting project.

If you have additional questions that are not covered in our FAQs page, please do not hesitate to contact us.

Satisfaction Guarantee

We are always focused on making sure our customers are happy. We won't stop working until you're happy with what we've done.

We believe that customer satisfaction is the foundation of our business. We strive to provide the highest quality painting services possible, and we stand behind every job we complete with our satisfaction guarantee.

We understand that entrusting your space to someone else can be a big decision. That’s why we want to ensure that you are completely satisfied with the end result of our work. Our goal is to ensure that you are happy with the end result of your painting project, and we will not rest until you are completely satisfied.

Contact us today to schedule your painting project and experience the difference with us and our satisfaction guarantee.

Get Your Space Ready for a Fresh Start!

From bold colors to unique finishes, we can help you achieve the look you want. Contact us for your project.